CUSTOMER SERVICE AREA

 

In M.SOFT Worldwide we want to make your relationship with us, a satisfying, fast and simple experience, for which we provide a dedicated portal for our customers, were we work constantly to improve and expand functionality, and which so far has several advantages and fully operational options aimed to maximize:

  • Service
  • Quality
  • Follow-up customer's satisfaction
  • Continuous improvement

 

Customer service area sections

Web Sac: Access M.SOFT Worldwide customer's point to inquiry about your management. You shall make recording and tracking of all your needs, get the information in real-time, seamlessly across the organization.

Downloads: Environment to download and updates enquiry, manuals, product offerings and services and internal statements review, sended to the customer base.

Remote connection: Remote connection exclusively for M.SOFT Worldwide customers, with wich our Help Desk team can help you in solving your needs.

Join a meeting: Connection to join a meeting with M.SOFT Worldwide, with which our team can show our solutions, applied to the development of your business activity.

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