REMOTE CONNECTION

Remote connection exclusively for M.SOFT Worldwide customers.

 

To connect the remote communications we have two options depending on provider those are Teamviewer or AnyDexk:

 

TEAMVIEWER

To connect the remote communication using Teamviewer, please follow the instructions below:

  • Download the executable from this link
  • Install the executable on your computer for remote connection
  • Will show this safety warning "¿Desea ejecutar este archivo?" ("Do you want to run this file?") "TeamViewerQS_es-idcpdj4m9x.exe"
  • Confirm on "Ejecutar"
  • Provide to M.SOFT Worldwide technician the ID to connect to your desktop
  • Then provide the password

 

ANYDESK

To connect the remote communication using AnyDesk, please follow the instructions below:

  • Download the executable from this link
  • Install the executable on your computer for remote connection
  • Will show this safety warning "¿Desea ejecutar este archivo?" ("Do you want to run this file?") "AnyDeskCliente.exe"
  • Confirm on "Ejecutar"
  • Provide to M.SOFT Worldwide technician the ID that appears bellow "Dirección AnyDesk" to connect to your desktop
  • Then accept connection

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